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Speak with our team directly

+91 98765 43210

Email us

We reply within a few hours

help@metameds.in

Visit us

Our care coordination office

Coimbatore, Tamil Nadu, India

Support hours

Emergency lines never close

24 hours, 7 days a week

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Medical emergency?

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Support hours

Emergency & Ambulance24/7
E-Pharmacy orders7 AM – 11 PM
Home Healthcare desk6 AM – 10 PM
General enquiries9 AM – 7 PM
MetaMeds Care Office Coimbatore, Tamil Nadu, India
FAQs

Common questions

How fast can an ambulance reach me?

In most city areas, our partner ambulances arrive within 12 minutes of booking. Rural response times may vary based on availability.

Do I need a prescription to order medicine?

Prescription medicines require a valid upload, verified by our licensed pharmacists before dispatch. Over-the-counter items don't need one.

How are home healthcare staff verified?

Every nurse and caregiver goes through identity verification, credential checks and background screening before joining MetaMeds.

How do I register as a blood donor?

Select "Blood Donors Management" in the contact form or call our support line — we'll add your blood group and location to the network.